Vincere Homes GDPR Privacy Policy
This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.
Topics:
- What data do we collect?
- How do we collect your data?
- How will we use your data?
- How do we store your data?
- Marketing
- What are your data protection rights?
- What are cookies?
- How do we use cookies?
- What types of cookies do we use?
- How to manage your cookies
- Privacy policies of other websites
- Changes to our privacy policy
- How to contact us
- How to contact the appropriate authorities
What data do we collect?
Vincere Homes collects the following data:
- Personal identification information (Name, email address, phone number, etc.)
- Property Details (Address, Post Code, Price, etc...)
How do we collect your data?
You directly provide Vincere Homes with most of the data we collect. We collect data and process data when you:
- Register online or place an order for any of our products or services.
- Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
- Use or view our website via your browser’s cookies.
- Arrange a valuation
How will we use your data?
Vincere Homes collects your data so that we can:
- Process your order and manage your account.
- Email you with special offers on other products and services we think you might like.
- Match your property requirements with our listed portfolio from Vendors/Landlords
If you agree, Vincere Homes will share your data with our partner companies so that they may offer you their products and services.
- Rightmove – The number 1 UK online property portal
- Prime Location
- Kyero
- Idealista
When Vincere Homes processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
Vincere Homes securely stores your data in our encrypted CRM management system.
Vincere Homes will keep your data until requested removal. Data will be deleted upon request or part of regular auditing of redundant data.
Marketing
Vincere Homes would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Vincere Homes from contacting you for marketing purposes or giving your data to other members of the Vincere Homes Group.
If you no longer wish to be contacted for marketing purposes, please email datamanagement@vincerehomes.com
What are your data protection rights?
Vincere Homes would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
- The right to access – You have the right to request Vincere Homes for copies of your personal data. We may charge you a small fee for this service.
- The right to rectification – You have the right to request that Vincere Homes correct any information you believe is inaccurate. You also have the right to request Vincere Homes to complete the information you believe is incomplete.
- The right to erasure – You have the right to request that Vincere Homes erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that Vincere Homes restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to Vincere Homes’s processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that Vincere Homes transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:
- Call us at:
- Or write to us:
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit allaboutcookies.org.
How do we use cookies?
Vincere Homes uses cookies in a range of ways to improve your experience on our website, including:
- Keeping you signed in (manage account, properties etc..)
- Understanding how you use our website
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
- Functionality – Vincere Homes uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
- Advertising – Vincere Homes uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Vincere Homes sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
The Vincere Homes website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Vincere Homes keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 16 April 2020.
How to contact us
If you have any questions about Vincere Homes’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: datamanagement@vincerehomes.com
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Vincere Homes has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.
